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Not sure where to start? We’ll guide you to the best match—fit, lace coverage, and color.
Fast answers. No pressure. Just the right wig.
Book a Consult
The easiest way to get expertly matched in minutes
Personal recommendations + next steps.
Send A Question
For quick answers and simple requests
Response within 1 business day.
Quick Help Topics
Most questions are answered here. If you want a perfect match, book a consult.
Sizing & Fit
Cap size, comfort, and how it should feel.
Cap & Lace Coverage
Lace types, coverage, and what looks most seamless.
Install & Wear
Beginner-friendly steps + what you’ll need.
Care & Maintenance
Wash, store, and keep it flawless longer.
Frequently Asked Questions
Wigs
Our units are designed to be worn without adhesive. They can sit securely on the head with proper fit and placement. If you choose to use a small amount of adhesive for extra hold, that’s optional; please ensure it is fully dissolved before removing the wig to preserve the lace.
We use high-quality transparent lace that is 40% finer than most on the market, so it blends naturally and seamlessly. It’s soft, flexible, and made for glueless wear.
Yes, each LaceLuxe unit arrives pre-plucked for a natural look. You can customize further if desired, but it isn’t required.
We ship units with the lace intact. This allows you to customize the hairline to your preference. If you request lace cutting, the unit becomes final sale.
Yes, on low to moderate heat and with heat protectant. Our luxury wigs can be styled with tools like flat irons and curling irons, but frequent or excessive heat styling can impact the longevity of the unit.
Only when needed. Most wearers wash their units every 10–20 wears, depending on product use and styling.
Colors are photographed in professional lighting, but slight variations may occur based on your screen and natural lighting. We aim for accuracy, but minor shifts are normal across devices.
Lengths are measured from the crown to the ends. If you’re unsure, size up — longer units can always be cut or shaped to your preference.
Absolutely. With proper care and gentle handling, daily wear is perfectly fine.
Order
At launch, we are offering select customizable options. For fully custom orders, visit our custom requests page.
Eligible units can be returned within 10 days of delivery, provided the lace is uncut and the unit remains unworn and unaltered. Full details are listed on our Returns page.
Orders typically process within 1–3 business days. Shipping speed depends on the method you choose at checkout.
Yes, we ship to select countries. Import duties and taxes are the responsibility of the recipient.
Yes — you can check out using Shop Pay Installments at checkout if eligible.